Help & FAQ

Popular Questions

1. How does The Beard Growth Kit work?

The unique 3-step process will boost your beard growth and activate dormant - "sleeping" - follicles.


The Activator Serum activates your facial hair and boosts your beard growth. The serum contains the active ingredients Capilia Longa, which has been scientifically proven to increase hair growth.


The Beard Roller maximizing serum absorption and stimulates the sleeping follicles. The beard roller will create microscopic channels in your skin and follicles, which prompts the skin to start a natural regeneration process.


The Sanitizer is designed to clean The Beard Roller.


When you combine the serum with the beard roller, you have the best conditions to grow an impressive beard.

2. Where are you located?

We're proud to say that we are located right in Palm Beach, FL, U.S.A. 

3. Can I use The Beard Growth Kit on my head?

We have seen many scenarios where our customers have used The Beard Growth Kit for hair growth on the scalp as well. The main ingredient, Capilia Longa, in the Activator Serum has been scientifically proven to increase hair growth. Therefore, The Beard Roller and Activator Serum can work on your scalp!

4. I have very little facial hair. Can I still use this?

Absolutely. Most of our customers have little to no facial hair at all when starting. The results from The Beard Growth Kit will continue to produce no matter where you are in your beard journey!

5. Does it matter if I shave while using The Beard Growth Kit?

Great news! It doesn't matter if you shave before, during or especially after using The Beard Growth Kit. You can happily shave or watch your new facial hair come in while enjoying the hair you already have. Results will stay the same!

6. Will The Beard Growth Kit work on me?

The Beard Growth Kit has been clinically proven to:


Increase Beard Density, Increase Hair Thickness and Activate New Facial Hairs. 


The beard growth differs from person to person. Everybody has their own starting point and goal.

7. What’s inside The Beard Growth Kit?

The Activator Serum activates your facial hairs and boosts your beard growth


The Beard Roller maximizes serum absorption and stimulates the sleeping follicles


The Sanitizer is designed to clean The Beard Roller


The Keychain Comb *order today and get it for free* 

8. Where are your products shipped from?

Our products are shipped from Florida, USA.

Support

1. How can I contact support?

If you have any questions:


📲 Send us an email at hello@getyourbeard.com

Products

1. How often should I use the The Beard Growth kit?

The Activator should be applied once every morning. It's a leave-in Serum, meaning that you don't have to wash your face after application. Apply 2 pumps after washing your face.


We recommend using the Beard Roller 2 times a week for best results. Spray The Beard Roller with The Beard Roller Cleanser (2-3 sprays) before use. Wash The Beard Roller with warm (not boiling) water after use.

2. What is The Beard Growth Kit?

The Beard Growth Kit is specially designed to help men grow their beards. With a unique 3-step process will boost your beard growth and activate dormant - "sleeping" - follicles.

3. When can I expect to see results?

Most men start seeing new hairs growing after 4-8 weeks when using The Beard Growth Kit consistently.


The important thing is that you don't expect to grow a full beard overnight. It will take time to grow a fuller beard.


A beard journey differs from person to person. Everybody has their own starting point and goal.


We recommend a beard journey of 150 days to get a realistic indication of your growth potential. If you haven’t seen improved growth after 150 days, we refer to our Growth Guarantee. Furthermore, we recommend that you don’t stop your journey when you see the first gains - the vellus hairs have to become terminal.

4. Are there any side effects or allergens?

No side effects or allergens have been detected. All products are safe to use and approved by our cosmetic science team.

Payments

1. Is this a monthly subscription?

No, our products are not a monthly subscription. They are one-time transactions. 

2. Has my order been accepted?

When your order has been approved and processed you’ll receive an order confirmation on the email you’ve listed at check out.


If the purchase did not go through, but a reservation has been made in your bank account it might be due to an error occurring during the payment. In this case, the reserved amount will be released within 1-5 business days.

3. What payment methods do you accept?

You can find the payment methods we accept in your country at checkout. You must choose your country to see the country specific payment methods we offer.

4. Do anybody get access to my payment information?

We do not store or see your payment information. The account information you enter when purchasing our products is sent directly in encrypted form (SSL), and only you and the Payment Service Provider have access to this information.

5. Do you have a discount code I can get?

By following us on social media such as Facebook and Instagram, you`re always the first to get our discounts and offers. We also recommend that you sign up for our newsletter, so you`ll never miss anything.

6. How do I return my order?

You can return your package to us with an attached return form. Always write to us at hello@getyourbeard.com before returning your purchased products.


If you are claiming our Growth Guarantee, remember that your claim has to be approved by our Customer Relations Team. You can return your purchased products when your claim is approved.